William W. Buhl, Jr.
williambuhl@buhlconsulting.com
3684
Warners Road, Syracuse, New York 13209
(315)233-9339
_________________________________________________________________________________
A well rounded manager and technologist with
success in Information Technology and Business Management. As a “people person” and coach, looks to
lead others to perform at their best by being “team players” proposing effective business solutions,
developing strong and effective staff members.
_____________________________________________________________________________________________
Accomplishments: . Developed seven public websites as a consultant.
. Installed several small wired and wireless LANS as a consultant.
. Successfully built and troubleshot personal computers.
. Directed a human resource (and payroll) computer system installation serving 14,000 employees across 14 company divisions.
. Directed a “host” support software installation communicating with retail POS systems.
. Developed and administered training in the insurance and IT settings.
Competencies: Business
Management: Budgeting, forecasting, planning, financials, computer
installation, software procurement, layout, maintenance, contracts, legal
interface, HR, construction/remodeling interface, continuity planning, software
contracts.
Information Technology:
Software/Languages: Microsoft Office Suite – ’97, 2000, 2003 (Word, Excel, Access, FrontPage, Project, PowerPoint), html, CSS, JavaScript, VISIO, PhotoShop, mainframe (COBOL, ISAM, VSAM, Report Writer).
Operating Systems: OS-MVS (JCL), DOS-VSE (JCL), MSDOS, Windows (95, 98, 2000, XP, NT), Linksys Networks (wired, wireless, VOIP, wireless CAMS, remote maintenance).
IT Concept
Experience: Project Management, Development Life Cycle, Structured Coding,
Analysis, Design, networking, testing design, Mainframes, Personal Computers,
Desktop Security and Support, Continuity Planning, PC Building and
Troubleshooting.
Education: BS, Management, Syracuse University, Syracuse, New York.
Webmaster/Administrator Certification, Syracuse University,
Syracuse, New York
LUTCF – Life Underwriter Training Council
Life and Health Licensed - State of New York (previously)
Series
6, 22, 64 Licensed - SEC/NASD
(previously)
Positions Held: Buhl Consulting:
Owner.
Computer Task
Group, Inc.:
Staffing and Office Manager, Account Manager, Systems Engineer Consultant, Webmaster (Intranet)
New York Life Insurance Co.:
Training Supervisor, Agent
Pneumo-Abex Corporation:
Director Systems Development, Sr. Project Leader, Sr. Systems Analyst, Systems Analyst
The MONY Group, Inc.:
Associate Programmer Analyst, Sr. Programmer, Programmer
Relevant Experience:
Owned and operated Buhl Consulting. Designed, built, and presently maintain six websites.
Built and “troubleshot” personal computers. Installed small networks (wireless and
wired), provided business development planning (pricing strategy, dealer recruiting and
retention, and web/dealer marketing policy) for a local manufacturer and sales for another
local company.
An ISO 9001 with operations throughout the United States and
several countries in Europe.
Staffing and Office Manager, Syracuse/Albany, N.Y. Office
Coordinate the relationship between a staff of 26 to 40 consultants and multiple clients from Syracuse to Albany. Provide the Human Resource function for the territory including salary
administration, client billing, complaint resolution, orientation, budgeting, revenue/profit forecasting, contract negotiation/renewal, et al. Provide the technical liaison between Recruiting and the customer Account Executive functions. Managed office operations for the Syracuse local office (3.5 million-dollar annual revenue). Developed the Flex Staffing Initiative and a supporting Access Database Application, which provided a marketing methodology for developing new business. The “newsletter concept” was later adopted by the corporate office through an outside service. Responsible for the business office.
A billable assignment through CTG lasting a year and half. Responsible for coordinating the non-mainframe Y2K effort for the CSS (Commercial System Services) unit. Entailed multi-department and outside vendor coordination and dealing with all levels of management.
A holding company consisting of 14 companies across several of the United States.
Built and maintained a strong team of 10-14 professionals, including three project managers through internal and external training and capable leadership. Established and managed multiple, short and long-range project plans simultaneously. Developed strategic plans, budgets, et al. Additionally managed Office Administration, which included A/P, A/R, and building security/maintenance. Installed on-line, real-time MSA Payroll System over 14 divisions of Pneumo-Abex. Installed McCormack & Dodge G/L, A/P, F/A, C/P, for most divisions under the Millennium (on-line, real-time) umbrella, reducing staff count by 8 people over four years.
A 150-year-old major mutual life insurance company headquartered in New York City.
Trained 30 new and
50 established field underwriters (agents) in the use of insurance industry
specific software and provided desktop support. Developed and conducted sales and marketing classroom and field
training and on-going mentoring.
Enforced company compliance issues for the Syracuse sales office. Received a special company cash award for
working three weeks in Boston assisting phone operators in the handling of
customer service and technical insurance questions during the settlement of a
multi-million dollar class action lawsuit.
Thorough knowledge of field office operations and insurance related
products including various pension plans.